Terms of service
1.1 The following terms and conditions of sale and delivery, which you accept by placing your order, apply to the business relationship between the buyer and Print4Taste GmbH for all orders. Any conditions of the customer that contradict or deviate from our sales conditions are hereby expressly contradicted.
1.2 Buyers can be entrepreneurs. An entrepreneur is any natural or legal person or a partnership that is equipped with the ability to acquire rights and enter into liabilities that, when concluding a legal transaction, is exercising their commercial or independent activity (§ 14 BGB).
1.3 Buyers can also be consumers. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity (§ 13 BGB).
2 Conclusion of contract, contract languages
The following provisions on the conclusion of a contract apply to orders via our internet shop https://www.mycusini.com
Contract languages are German and English, the order can be made in German or English.
If the contract is concluded, the contract comes with
Register number HRB 269887
Register court Munich district court
2.1 Offers by Print4Taste GmbH to entrepreneurs and consumers (see definition under 1.2 and 1.3 above) are non-binding and subject to change, unless otherwise stated in the order confirmation. A contract between Print4Taste GmbH and the buyer is only concluded when Print4Taste GmbH has confirmed the buyer's order,
or the goods have been shipped or if Print4Taste GmbH does not reject the customer's order immediately, at the latest within 14 days.
2.2 The delivery to be made by Print4Taste GmbH is subject to complete and timely self-delivery. If the ordered goods are no longer available and / or can only be obtained with unreasonable effort, Print4Taste GmbH is entitled to withdraw from the contract. In this case, Print4Taste GmbH will immediately notify the buyer of the unavailability and reimburse any payments received for the goods concerned. This does not affect any responsibility on the part of Print4Taste GmbH for intent or negligence in accordance with the liability regulations in accordance with Section 9 of these General Terms and Conditions.
2.3 A right of withdrawal also exists if Print4Taste GmbH becomes aware of the buyer's objective lack of creditworthiness after the conclusion of the contract and the payment claims of Print4Taste GmbH are endangered as a result. The following also applies to orders in the online shop:
2.4 The buyer submits a binding offer to Print4Taste GmbH if he has successfully completed the ordering process in the online shop by entering the information requested there, in particular taking note of and accepting the terms and conditions, and finally clicks the "Submit order" button. Sends after receiving the order
Print4Taste GmbH sends the buyer an automatically generated confirmation of receipt, which does not yet represent an acceptance of the offer, but only serves to inform about the receipt of the order. A purchase contract between the buyer and Print4Taste GmbH only comes into existence when the goods have been sent to the buyer or confirmation of acceptance of the offer has been declared.
2.5 Before placing the order in the online shop, the buyer is shown a summary of the content of his order in order to identify input errors. By calling up the general “Back” function in the Internet browser and / or by clicking a button labeled “Change” during the ordering process, the buyer can correct input errors in the information on the order.
3.1 Unless expressly agreed otherwise, shipping will be carried out at the customer's expense by a transport company selected by Print4Taste GmbH to the delivery address specified by the buyer when ordering.
3.2 If we can foresee that the goods cannot be delivered within the delivery time stated in the order confirmation, we will inform the customer immediately and in writing, inform him of the reasons for this and, if possible, give him an expected delivery time.
3.3 The customer is only entitled to withdraw from the contract if we are responsible for non-compliance with the delivery date and if he has unsuccessfully set us a reasonable grace period.
3.4 If articles are exchanged at the customer's request, the customer bears the shipping costs. Please note that the items can only be exchanged if they are in perfect and still sealed condition. For buyers who are not consumers (see definition under 1.2 above), the following also applies:
3.5 If the customer does not accept the goods sold, Print4Taste GmbH is entitled to either insist on acceptance or to demand 10% of the purchase price as a flat-rate compensation for damages and expenses. We reserve the right to claim any damage actually incurred that is higher than the flat rate according to sentence 1. The
The customer reserves the right to provide evidence that the damage did not occur or that the damage was lower. For the duration of the delay in acceptance, the customer is liable for compensation for the damage incurred (e.g. storage costs, loss of value).
4 Transfer of Risk
4.1 When the goods are handed over to the buyer, the risk is transferred to the buyer. If the delivery is delayed for reasons for which the buyer is responsible, the risk passes to the buyer if he is in default of acceptance.
4.2 If the buyer is not a consumer (see definition under 1.2 above), the risk is transferred to the buyer when the goods are handed over to the person carrying out the transport.
5 prices, terms of payment
5.1 Unless otherwise stated in the order confirmation, our prices apply in accordance with the price list and include all price components including applicable taxes, excluding transport costs; these will be billed separately. The shipping costs are calculated in the shopping cart system based on the delivery address.
5.2 Unless otherwise stated in the order confirmation, the net purchase price (without deduction) is due for payment immediately upon receipt of the invoice and the goods. The legal rules regarding the consequences of default in payment apply.
5.3 If Print4Taste GmbH agrees a bank transfer in advance with the buyer, delivery will only take place after receipt of the agreed purchase price. In this case, the buyer undertakes to pay the full amount at the latest seven days after receipt of the request for payment without any deductions. If the deadline expires unsuccessfully, the customer is in default of payment without further explanation.
5.4 Print4Taste GmbH informs the buyer in the online shop which
Specific payment options are available.
5.5 The buyer is only entitled to offset if his counterclaims are undisputed by Print4Taste GmbH or disputed by Print4Taste GmbH but have been legally established or are at least ready for a decision.
6.1 The statutory provisions apply to the buyer's claims against Print4Taste GmbH due to defects. In particular, damage caused by unsuitable, improper or non-contractual measures by the buyer do not justify any claims by the buyer.
6.2 If there is a defect in the purchased item, the customer is entitled, at his option, to supplementary performance in the form of a defect removal or to the delivery of a new, defect-free item. In the case of the removal of the defect, we are obliged to bear all expenses necessary for the purpose of the removal of the defect, in particular transport, travel, labor and material costs, provided that these are not increased by the fact that the purchased item was brought to a location other than the place of performance. If the supplementary performance fails, the customer is entitled, at his option, to withdraw from the contract or to demand a reduction in price.
6.3 Warranty claims of the buyer require that the buyer checks the goods immediately upon receipt and notifies Print4Taste GmbH of any defects immediately. Faults hidden during delivery must be made by the buyer immediately after their discovery, but at the latest within 12 months of receipt of the goods with simultaneous
Return of the goods complained about can be reprimanded in writing.
For entrepreneurs (see definition 1.2) a warranty of 12 months applies. The warranty for consumers (see definition 1.3) is guaranteed by law and is 24 months for new goods. It covers damage that the goods had at least partially from the start.
6.4 If the buyer is entitled to claims due to a defect, Print4Taste GmbH is entitled, at its own discretion, to either remove the defect free of charge for the buyer or to replace the delivery of defect-free goods.
7 Securing retention of title
7.1 Print4Taste GmbH retains ownership of the purchased item until the remuneration from the delivery contract has been paid in full. If the customer acts in breach of contract, in particular in the event of default in payment, we are entitled to reclaim the purchased item.
8 Copyright ©, by mycusini®
All print files (G-code files) created via the mycusini® Club or made available by Print4Taste GmbH are protected by copyright. They may not be copied, reproduced or published in whole or in part without prior written consent.
The statutory provisions apply.
10 Right of withdrawal of the customer as a consumer
Right of withdrawal for consumers Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed:
Right of withdrawal
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
In order to exercise your right of withdrawal, you must contact us
by means of a clear declaration (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
Consequences of cancellation
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless with
Something else was expressly agreed upon with them; In no case will you be charged any fees for this repayment.
We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
End of revocation
11 withdrawal form
Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
Ordered on (*) / received on (*)
Name of the consumer (s)
Address of the consumer (s)
Signature of the consumer (s) (only when notified on paper)
(*) Delete where inapplicable.
12 Dispute settlement
The European Commission provides a platform for out-of-court online dispute resolution (OS platform), available at https://ec.europa.eu/odr.
We are neither willing nor obliged to participate in dispute settlement proceedings before a consumer arbitration board.
13 Customer Service
Our customer service is available for questions, complaints and complaints on working days from 9:00 a.m. to 5:00 p.m.
Phone: +49 8161 533240
Status of the GTC July 2020